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Army E-Library Support

Public help page for app users. No login required.

Contact Support

If you need help with sign-in, missing books, or app errors, contact support:

  • Email: support@armyelibrary.app
  • Expected response time: 1-2 business days
  • Include your phone number and a screenshot of the issue for faster support

Quick Troubleshooting

I cannot receive OTP verification code

Confirm your number is entered in the local format (example: 0244xxxxxx), ensure network coverage is available, and retry after 1 minute.

The app opens but I cannot see books

Pull down to refresh, then verify your internet connection. If the issue continues, contact support and include a screenshot.

A PDF fails to open

Close and reopen the app, then try again. If the file still fails, report the exact book title to support.

How do I receive app notifications?

Enable notifications in your device settings for Army E-Library. Broadcast updates from admins will also appear in the in-app notifications page.

Submission Metadata

This page is intended for App Store support URL usage.

Unauthenticated Support Endpoint